Category Archives: Auto Claims

Improving Collision Sales Enablement

If we look into the sales process for any collision repair facility, the most common sales model that exist involves selling of the repair service on site. This means that an owner of the vehicle has to come out to the shop in order to inquire about repairs, get an estimate, and ...

Claims Tech to Watch in 2015

New Year always fills the air with new exiting opportunities. While many organizations start out the year with plans that have been hatched months in advance, there is a certain level of excitement regarding the new initiatives that may provide even bigger opportunities than the ...

Real-time Visual Tech for Claims. Build vs Buy?

New initiatives in the insurance industry are beginning to drive innovation and adoption of technology forward faster than ever before. One of such initiatives to expedite claim resolution provided a leaping start to include application of real-time visual technology within the ...

Finally, Pain Free Supplemental Claims

It is often difficult to accurately capture all of the information for a claim settlement. For example, an auto insurance adjuster is unable to document the damage that is hidden and invisible to the naked eye. Only after damaged vehicle parts are removed can additional damage ...

Boosting the Claims Process Efficiency

Everyone knows the 80-20 rule, yet applying it directly to the claim resolution process, it would be rather easy to point out which claim handling efforts take 80% of time, but produce only 20% of the results. Let’s take it further. The item identified as the answer for the ...

Evolving the Concept of Esurance Video-Appraisal

If you have stayed on top of insurance news or watched recent TV ads, you must remember a new novelty Esurance applied in the claims industry by delivering a new concept of Video Appraisal.  Released over 6 months ago, Esurance Video-Appraisal is a feature within Esurance mobile ...

CAT Adjusting a Modern Way

Imagine a homeowner whose life has just been rocked by a major weather event. Assuming that everyone is safe and the only thing that suffered damage was the property, what would be that customer’s biggest need? Most would answer this question with “quick help” or “immediate ...

Top 3 Technologies for Insurance Adjusters

Technology has been changing our lives and how we perform our daily activities. It has come time for the claims industry to be the next in line to be revitalized with modern injection of great, sophisticated, and yet easy to use tech. Here are the 3 technology resolutions that ...