Category Archives: Customer Service

10 Best Customer Service Tips

Customer service is definitely hard to come by in this day and age -- especially because many interactions take place over the phone or internet. An impressive 83% of UK business leaders feel that customers are the biggest driver of change and are the biggest pressure point for ...

5 Tips and Tricks to Improve Customer Satisfaction

Ever experience really lousy customer service and wonder why that company doesn't make some serious changes? Make sure you aren't that company -- always seek ways to improve customer satisfaction. Any business's success rides on quality customer service interactions. Studies ...