The LiveLogik team has been hard at work putting together more than a dozen new features for the Web Portal, each designed to improve your processes in insurance, trades & services, property & strata management & customer service.

New System Management Features:

• Picture Tags
  Add custom tags to any picture in a case for faster sorting and retrieval.
• Filter by Tag
  Quickly find, sort, or download any image tagged with a specific Picture Tag.
• Portal Notifications
  The LiveLogik Web Portal displays notifications for many user activities.
• New File Upload Methods
  Drag and drop files directly into a case, even paste a link to add files from Social Media.
• Merge Case Files
  Combine all the content from multiple cases into a single case with just a few clicks.
• Move Demonstrations
  Easily move videos between different cases.
• Search by Address on the Map Page
  Find a file on the Map Page by entering its address in the Filter Menu.
• Reassign Cases
  Change which user is assigned to a case at any time.
• Downloaded Picture Titles
  Any descriptions or tags on an image will be saved as its title during export.
• Notification Settings
  Manage when to receive text and email notifications.
• Admin-Managed Picture Tags
  Administrators can add, edit, and manage any of their Tenant’s chosen Picture Tags.
  
  

New Collaboration Features:

• Remote Activation During Live Video
  Remotely take snapshots, activate the flashlight, or a send reminder to enable GPS.
• Text Message Assignment Updates for Staff & Contractors
  Staff & contractors can receive status updates on their assignments via text message.
• Assignment notes included in email
  Email assignments for staff and contractors include any case notes.
• In-Video Sync Status Info
  The video player displays information and the upload status of any documentation.
• In-File Collaboration Instructions
  Additional instructions are visible to help guide users through starting a collaboration session.